Ecotech Timbers 15 Year Warranty

This warranty covers all Ecotech Timbers decking products for a period of ten (15) years from the date of the original consumer purchase from a Ecotech Timbers product distributor.

Ecotech Timbers (“Warrantor”) warrants all the Decking will not crack, splinter, rot or suffer structural damage from fungal decay when used in conjunction with an above ground application in a residential or commercial structure, under normal residential and commercial use and is installed and maintained according to manufactures guidelines.

Purchaser’s sole remedy for any claim whatsoever arising out of the purchase, use, storage or possession Ecotech Timbers Decking products (whether such claim arises is contract, warranty, strict liability or otherwise), including without limitation any claim that Ecotech Timbers products failed to perform as warranted above, shall be replaced with new Ecotech Timbers product in an amount equal to the volume of the defective material.

Replacement material will be provided that is as close as possible in colour, design and quality to the original installation but we cannot guarantee an exact match as colours and designs will change. Warrantor may elect to refund the percentage of the original purchase price in lieu of replacing the product.

To obtain replacement, the original owner should send this warranty certificate, copy of original invoice and photos of the issue to be address at the bottom of this document. Such invoice must be from an authorised Ecotech Timbers product dealer or professional installer, and must show:

  1. the date of purchase, and
  2. that sufficient Ecotech Timbers product has been purchased to cover the number of lineal feet claimed to be damaged.

Warrantor shall not be liable for installation, removal or reinstallation costs or for any indirect , punitive, exemplary or consequential damages of any kind Ecotech Timbers does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any condition attributable to;

  1. improper installation of Ecotech Timbers products and/or failure to abide by Ecotech Timbers installation guidelines, including but not limited to improper gapping;
  2. use of Ecotech Timbers products beyond normal residential and commercial use , or in an application not recommended by Ecotech Timbers’s guidelines and local building codes;
  3. movement, distortion, collapse or setting of the ground or the supporting structure on which Ecotech Timbers
    products are installed;
  4. any act of God (such as flooding, hurricane, earthquake, lighting etc);
  5. environmental condition such as air pollution, mould, mildew etc;
  6. normal weathering
    defined as natural efflorescence which will cause any coloured surface to gradually fade;
  7. variations or changes in colour of Ecotech Timbers products;
  8. improper handling, storage, abuse
    and neglect of Ecotech Timbers products by the Purchaser or third parties;
  9. ordinary wear and tear;
  10. any fasteners not supplied or approved by Ecotech Timbers.